Boundaries Blog — leadership
How to Regain Positive Momentum in the Midst of Negative Circumstances
I (Dr. Cloud) was addressing an organization in the aftermath of a financial meltdown. We discussed why so many people were feeling down, defeated, and unable to perform at the levels they were used to. (It is amazing how just knowing that there is a reason for why you feel the way you do can be helpful. I wanted them to know that they weren't crazy.) But then, I heard the words that I never want to hear....
How Your Openness to Feedback Impacts Your Performance
Business management expert Ken Blanchard says that feedback is the "breakfast of champions." Indeed, learning how we are doing and how to do better are keys to great performance. In fact, the best performance situations are when we are getting the most immediate feedback, which is from the task itself, as flow researcher Mihaly Csikszentmihalyi has found.
The problem tends to occur at the moment when we actually get the feedback, either from other people or from the outcomes themselves. That is when our leadership character shows itself. While Blanchard gets it exactly right about the kind of breakfast we need, truth is that not everyone has the same appetite for breakfast....
The #1 Reason Why People Hate Change
One of the most important boundaries that people have to establish is against the tendency to put off changes that they know need to be made. If you think about it, much "waiting" and putting off changes has nothing to do with "getting more information," or "waiting until we get finished with a, b, or c." Obviously, it's essential to gather data and do analysis, but many people allow too much lag time between knowing and doing.
I (Dr. Cloud) remember once when I had a decision to make regarding a significant investment. I had been reluctant to green light the deal because it was in an area that I was less familiar with than I wanted to be. The truth, however, was that my advisers were experts in this arena, and I really did trust their opinions. Still, I was putting it off. Finally one of them, the lead investor, called me....
Nice Guys Don't Finish Last
I (Dr. Cloud) had a very interesting conversation recently with a leader who accomplishes a lot and is very driven and effective. I have always been a fan of his work. We were working on a project together, and he made a reference to a particular work habit of his, logging almost every thought he has about his work into a very complicated matrix in a journal, and I asked him about it. Nothing wrong with carrying a little book around and jotting down good ideas when they come. But this was much more; it was obsessive. He said, "I think it's probably part of my anxiety disorder."...
Surprising Ways Rewards and Praise Can Harm Others
We sometimes reward (through actions) and praise (through words) our spouses, employees, children, and friends in ways that can actually harm them, even though it feels good at the time because it seems so positive. But what seems positive is not always what is best. A pizza slice or two is positive—but four can cause problems. These unwise reward/praise approaches, although well intentioned, create bad fruit. Remember—these are patterns, not isolated events. Doing these things every now and then would be all right, but when they become trends, they risk fostering attitudes of entitlement....